Privacy Policy

Last updated: 26 October 2026

1. Who we are and what this policy covers

HisaabDesk is a software product of TACMinds ("TACMinds", "we", "us"). This policy covers the HisaabDesk website (hisaabdesk.in), the HisaabDesk software installed on your computer, its optional mobile access, our licensing system, and our sales and support. It is written to meet the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000. For other TACMinds products and websites, see the TACMinds Privacy Policy.

2. Your Tally and business data

• HisaabDesk runs on your own computer and connects to your Tally on that computer through Tally's documented integration interface.
• Your accounting and business data – ledgers, vouchers, invoices, stock, customer and supplier names, phone numbers, GSTINs, balances and bank details – is read and processed on your computer only. We do not copy it to our servers, and our staff cannot see it.
• Backups made by HisaabDesk are saved to the folder or drive you choose. We do not hold copies.
• For your own customers and suppliers whose details are in your Tally, you are responsible for that data under the DPDP Act. HisaabDesk is a tool you use to process it on your own computer.

3. Information we collect

• Contact and enquiry details – name, business name, mobile number, email and your message, when you contact us on WhatsApp, email or phone, or book a demo.
• Billing details – name, business name, billing address, GSTIN, email, mobile, plan and payment reference, to issue GST invoices and keep tax records.
• Licence information – licence key, plan, licence period, a computer identifier (a code generated from your computer's hardware, so the licence works only on that PC), HisaabDesk version, Tally product and version, the number of companies used, and the date, time and IP address of each licence check.
• Optional health information – if you allow it: whether HisaabDesk can reach Tally, backup success or failure, and error codes, so we can help before you call. This never includes your business data.
• Mobile access (if you turn it on) – the email addresses you allow to log in, used to send one-time passwords (OTP), and login times. Your dashboard is served from your own computer over an encrypted connection; we do not store the business figures shown.
• Support sessions – if you ask for remote support, our engineer may see your screen, including Tally, only during that session and only with your permission. We do not record or copy your data.
• Website – this website does not use advertising or tracking cookies. Our hosting provider keeps standard technical logs (such as IP address, browser and pages requested) for security and reliability.

4. Messages you send to your customers

Ledger statements, invoices, reminders and the daily summary are prepared on your computer and sent through the channel you choose – your own WhatsApp, your own email account, or a WhatsApp Business API provider that you connect. If you connect a provider, the message passes through that provider and WhatsApp (Meta) under their own terms. You are responsible for having your customers' consent to receive these messages.

5. How we use your information

• To give demos and answer enquiries.
• To activate, check and renew licences and to prevent licence misuse.
• To provide installation, support, updates and the services you buy.
• To issue invoices, collect payments and meet legal and tax obligations.
• To send renewal reminders, service notices and important updates. We send offers only if you agree, and you can opt out at any time.

We use your information on the basis of your consent and for the legitimate uses allowed under the DPDP Act, such as providing the service you asked for and meeting legal requirements. We do not sell or rent your information, and we do not use your data to train AI.

6. Payments

Online payments are processed by Razorpay. Your card, UPI and bank login details are entered with Razorpay and are not stored by us. We receive only the payment status and reference.

7. Who we share information with

Only with service providers who help us run HisaabDesk, under confidentiality: payment gateway (Razorpay), cloud hosting for our website and licensing system (Microsoft Azure), domain and network services (Cloudflare), and email and WhatsApp messaging services. We may also share information when required by law or to protect our rights against fraud or licence misuse.

8. Where it is stored and for how long

• Licence, billing and support records are stored on secure cloud servers used by TACMinds.
• Billing and tax records are kept for as long as Indian tax law requires.
• Licence records are kept while your licence is active and for a reasonable period after it ends, so we can restore or renew it.
• Enquiries that do not become customers are deleted when no longer needed.

9. Security

We use encrypted connections (HTTPS), signed licence files, access controls and limited staff access. HisaabDesk on your PC only works with your Tally on the same computer or network and does not open your data to the internet unless you turn on mobile access. Please keep your computer, Windows login and mobile-access emails secure.

10. Your rights

Under the DPDP Act you may ask to see a summary of your personal data, correct or update it, have it deleted (subject to legal retention), withdraw consent, and nominate another person to exercise these rights. Write to support@hisaabdesk.in. We will respond within a reasonable time. If you are not satisfied, you may approach the Data Protection Board of India.

11. Children

HisaabDesk is a business product and is not meant for persons under 18.

12. Changes to this policy

We may update this policy as HisaabDesk or the law changes. The date at the top shows the latest version. We will tell customers about important changes by email or WhatsApp.

13. Contact and grievances

For privacy questions, requests or complaints, contact us at support@hisaabdesk.in or WhatsApp +91 92747 92913.